Finally, a Call Center That Gets It.
We handle your calls with care — so you never miss a lead and your clients always feel valued.
What You Get From Us
Answer Calls, Texts & Voicemails
Never miss a client call, text, or voicemail — we answer under your business name.
Scheduling & Follow-Ups
We handle scheduling, reschedules, and follow-ups so nothing slips through the cracks.
Protect Your Time
Stay focused on the field while we keep customers happy and engaged.
Why It Works
✓ U.S.-based reps trained in cleaning industry language.
✓ No AI bots. No outsourcing. Just human, high-touch service.
✓ Personalized onboarding with your pricing, availability, and tone.
✓ Available 8am–6pm (extended hours coming soon).
Two Levels of Support — Built for How Cleaning Businesses Really Operate
At CareDesk, we don’t believe in overcomplicated plans. We built two simple options:
Tier 1 — Assistant Level
Professional call answering & intake
Your dedicated CareDesk Assistant answers calls with your business name, gathers essential details, and makes sure no inquiry slips through the cracks.
Perfect for owners who want:
Every call answered
Basic info collected
Organized summaries
No more interruptions during jobs
A clean, professional first impression
Your Assistant does not quote prices, guide sales conversations, or do outbound calls. Their job is to catch the call, capture the info, and protect your time
Simple. Reliable. Zero missed opportunities.
$249
$199/month
Tier 2 — Secretary Level
Industry-trained support that guides callers & protects your revenue
Your CareDesk Secretary knows the cleaning industry and can guide callers with confidence.
This higher-level support includes:
Deeper intake questions (home size, timeline, frequency, etc.)
Safe, owner-approved price ranges
Soft-close language to keep leads warm
Provisional spots (holds without scheduling)
Light complaint de-escalation
Priority tagging for hot leads
Optional outbound follow-up when needed
Your Secretary helps callers feel understood, reassured, and ready for the owner’s follow-up — without you missing out on high-intent leads.
$549
$399/month
Built to support you while you grow.
Your clients get white-glove care. You stay focused on the field.