A dedicated voice
for your cleaning
business.
CareDesk™ answers and qualifies every call as your in-house team — built specifically for residential cleaning owners. You focus on the cleaning, we handle the ringing.
Trusted by the busiest cleaning operators in North America
Hear a sample call, handled end to end.
Press play for a sample of how Maya answers a new caller, qualifies them, and captures the lead — all on her own.
Effortless integration. Concierge-level execution.
From the first hello to the final booking, CareDesk™ represents your brand with the precision of a senior in-house team.
Forward your calls
Point your existing business number to your dedicated CareDesk™ line in a single click. Setup takes under 5 minutes.
We answer as your brand
Trained cleaning-only agents handle every call — quote, qualify, and capture lead details — using your scripts and pricing.
Qualified leads, ready to book
Every caller's details land in your portal and ping you by SMS and email, so you can book them on your own schedule.
Every call, lead, and recording in one place.
The moment a call ends, the lead is in your dashboard. Name, number, service requested, full transcript, and the call recording. Search it, export it, or hand it off to your team.
- Live + completed calls with transcripts
- Lead details, tags, and notes
- Recording playback and downloads
- Answer rate, lead count, and call volume
CareDesk™: Thank you for calling Sparkle Maids — how can I help today?
Caller: Hi, I'd like a quote for a 3 bed, 2 bath deep clean...
CareDesk™: Is this a one-time clean or would you like recurring service?
Caller: One-time for now, maybe monthly after that.
CareDesk™: And when would you like it done — is this urgent or flexible?
Everything an in-house front desk would do — without the overhead.
9am–5pm EST coverage
Monday–Friday, 9am–5pm EST. Every call answered in under 4 rings by a real person. Extended hours coming soon.
Cleaning-only training
Agents trained exclusively on residential cleaning workflows, pricing models and objections.
Call recordings & summaries
Every call recorded, transcribed and summarized. Searchable in your member portal.
Lead qualification
Filters tire-kickers, captures the right details, prioritizes high-value jobs first.
"Before your company we were missing 4 out of 10 calls. Now we book 9. You guys gave me my sanity back. My evenings and weekends are finally mine."
Choose your service level
Two flat plans. No per-minute fees. Cancel anytime.
Assistant
Business-hour overflow coverage.
- Every call answered as your business
- Lead intake & qualification
- Organized email summaries
- Mon–Fri, 9am–5pm coverage
- Member portal & recordings
Secretary
The full in-house front desk experience.
- Unlimited inbound calls
- 9am–5pm EST live coverage (extended hours soon)
- Review request automation
- Dedicated account manager
Assistant vs Secretary
Questions, answered.
How quickly can CareDesk™ go live?
Are the agents trained on cleaning specifically?
What systems do you integrate with?
Is there a contract?
Can I keep my existing phone number?
Reclaim your phone. Grow your business.
Apply today and our onboarding specialist will reach out within 24 hours to set up your dedicated line. No setup fees, 14-day trial.